Terms and Conditions 

Privacy Policy 

We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy. We reserve the right to modify this privacy policy at any time and will post any revised policy on this page. Your continued use of this page and services following an update constitutes your acceptance of the revised policy.  

 
Information Collection 

We will only collect personally identifiable information (such as name, title, company name, address, telephone number or e-mail address) that you voluntarily provide through our website or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our website and services provided to you.  
 

Use of Information 

The primary uses of information you provide are customer billing, utility service delivery, and service management and improvement efforts. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. If you have submitted personal information to us electronically and would like it removed or modified, please contact us. We will use reasonable efforts to comply with your request, as permitted by applicable law. We will not share personal information gathered on this website with other agencies or persons unless required by law; create personal profiles or provide personal information to private organizations; or collect and/or sell information for commercial marketing. 
 

Links 

This website contains links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. The City’s privacy and security policies do not apply to external sites.  

Security 

We use reasonable security measures to protect your information from unauthorized access or misuse. The actual transmission of your payment information over the Internet is at its safest when your Web browser can make an encrypted connection, and for your protection, we will only process your payment if you can make such a connection. If you have trouble with the encrypted connection, your computer, Web browser, or Internet connection cannot support SSL (Secure Socket Layer), contact us to complete your payment at (425) 806-6881. 

Public Records Act 

As a governmental entity, records related to the business of the City of Bothell, including electronic information, are generally available for public review. Information shared with the City may be subject to public access under chapter 42.56 RCW, Washington Public Records Act, and other applicable federal, state, and local statute or regulation.